We have prepared this section for you as a guide of important
information designed to make the reservation process more straightforward.
Please take the time to read through this section carefully before you
book.
We are
go lanka (Private) Ltd. Our registered office
is at No. 118 Poruthota Road, Ettukala, Negombo, Sri Lanka and our company number is P.V 61399.
These terms and conditions, together with our web site terms and conditions
of use and privacy policy, constitute our agreement with you for the use
of our accommodation booking services. Together, these are referred to
as our 'terms'.
Your booking on this web site is conditional on you accepting
our terms. If you do not agree with any part of them, you must not proceed
with your booking. By clicking on the "Reserve Now"
button you accept that you have read, understood and accepted our terms.
If there is any part that you do not fully understand, or if you have
a query on the product, please contact us.
When submitting your offer to book any accommodation offered
on this web site at the suggested price, we will be able to confirm this
offer within 2 days of you submitting it.
We will not have any contract with you for the supply of any product at
the price offered until we have confirmed your booking and have received
the necessary payment (see "Payment"
section below). If you have any questions, please feel free to contact us.
Confirmation
Our contract with you is made when you confirm your holiday
booking by making the requested payment.
Please check that the details on the invoice are correct. If you cancel
or alter your booking later on, you may have to pay an amendment charge.
We reserve the right to refuse your booking. If we do this we will refund
any money already paid to us.
Payment
A deposit or full payment (depending on hotel policy) is required with every reservation.
Deposits can be made by credit card (PayPal), bank transfer or Western Union.
Cancellations
Cancellations three months or more before the reservation date are free of charge.
Cancellations six to twelve weeks before the reservation date will be charged 10 % of the total reservation amount.
Cancellations one to six weeks before the reservation date will be charged 30 % of the total reservation amount.
Cancellations one week or less before the reservation date will be charged the total reservation amount.
General Booking Conditions
These Booking Conditions contain some exclusions and limitations
of liability. If any part of the conditions proves to be invalid or unenforceable,
the rest of the conditions will remain valid.
to make it easier for you to go through the "fine-print"
we've structured our terms & conditions in
the following chapters.
in case of any questions please don't hesitate
to contact us!
Web site Accuracy
Our experts inspect every property and facility regularly
to ensure that the contents of this web site are accurate. However, circumstances
can change after publication. For example, all the facilities in a resort
might not be fully functional in early or late season. A pool may be closed
for maintenance, or air conditioning may only be available at certain
times of the day and/or year. Public holidays and religious festivals
may also affect the availability of resort and hotel facilities.
We will tell you of any changes that we know about when you book your
accommodation.
Excursions
We expressly reserve the right to prevent you from participating
in the excursions we provide, if in the reasonable opinion of our staff
or those of the excursion provider, you are either unsuited to undertake
the excursion, or if you appear to be under the influence of drugs or
alcohol. In these circumstances your sole remedy against us will be to
obtain a refund of the cost of that excursion.
